Apple has released a new operating system, Catalina. This new operating system is incompatible with older versions of EndNote. EndNote has released an update to solve this problem. Ideally, you should manually install the update BEFORE you update to Catalina. To do so:
Please note that when you open an existing library in X9.3 and later for Mac, it will create a converted version for use with this new database engine.
If you have already upgraded to Catalina OS before updating your EndNote program to EndNote X9.3.1, the EndNote app will be disabled in the Applications folder. To fix this, you will need to reinstall the EndNote X9 version with the latest update (EndNote X9.3.1) (click on the Download for Mac button).
If you are using EndNote X9 but not EndNote X9.2, please update. To update:
If you are using an older version of EndNote (such as EndNote X8 or earlier) you will need to install EndNote X9. To install EndNote X9, click on the Download for Mac button. Once installed, you will want to check that you are using EndNote X9.2 using the steps above.
Once you have EndNote X9.2 installed, you will need to uninstall your older version of EndNote. To uninstall:
For further information about this update:
Please watch this space for any updates, and if you have any questions or need help updating your EndNote, you can email us.
You can use EndNote to search online information resources, such as the McGill Library Catalogue or Databases A-Z, and import references into your own personal database. This database, which is fully searchable, can then be used to generate reference lists and bibliographies for publications, assignments and reports.
With our university-wide site license for these software packages, McGill students, faculty, and staff can download them free of charge.
Windows users installing EndNote X9: Please consult the FAQ entry on downloading EndNote X9.
To download older versions of EndNote, visit our knowledge base.
EndNote is installed on all library computers as well as other locations on campus.
EndNote Online, which is accessed and used on the web, is also available to the McGill community.
EndNote Online can be used alone or in tandem with the desktop version. Users can import references from online databases and catalogues, organize references in folders and store them online, and transfer references directly between the web and desktop versions of EndNote. In addition, the web-based version allows you to share folders, enabling collaboration with colleagues.
To sign up for an account on EndNote Online:
NOTE: to create the account, you must sign in from a computer on the McGill campus, sign in to your McGill account, or activate your off-campus connection (VPN).
All subsequent logins require your email address and this new password.
Your EndNote Online account grants roaming access to your references from any computer with an internet connection for one year after your last log-in from a computer on the McGill network.
This FAQ is set up to accept natural language questions and to get you to the answer to your question as quickly as possible. For now, the FAQ is limited to questions related to EndNote, but this will be expanded in the future.