Citation guides

EndNote 20 is now available at McGill! If you want to switch from X9 to 20, you can download it below. If you'd like to know what has changed with EndNote 20, have a look at this comparison chart and a short video created by Clarivate. They also have a lot of training videos if you need help. 

If you do run into an issue with EndNote 20 or EndNote X9 and Big Sur, then please contact EndNote at 1-800-336-4474 or by email. 

McGill students and staff may download EndNote free of charge onto their personal computers at home or at the university.

EndNote 20 for Mac is compatible with Big Sur and Catalina.

Older versions: 

If you have a Mac, please see this notification FIRST. If you prefer the older version and have Big Sur, please use the EndNote OS Catalina download.

If you are not sure which OS you have, please click here. Mac users with older operating systems (High Sierra, Sierra, El Capitan, etc.) download EndNote X9 Mojave.

EndNote is installed on all library computers as well as other locations on campus.

Here are instructions on how to import the style format for APA 7 for EndNote X9. It is installed on EndNote 20. 

Mac users update to EndNote X9.3

Apple has released two new operating systems, Catalina and Big Sur. These new operating systems are incompatible with older versions of EndNote. EndNote has released an update to solve this problem. Ideally, you should manually install the update BEFORE you update to Catalina or Big Sur. To do so:

• Make sure you have EndNote X9.2 already installed. To check which version you are using:
  • Open EndNote
  • Click on EndNote X9 menu on the top left of the page
  • The first line should say About EndNote X9.2
• Download the EndNote X9.3 update here: EndNote X9.3.1 Update Installer.zip
• Quit EndNote and run the downloaded file. 

Please note that when you open an existing library in X9.3 and later for Mac, it will create a converted version for use with this new database engine.

If you have already upgraded to Catalina or Big Sur before updating your EndNote program to EndNote X9.3.1, the EndNote app will be disabled in the Applications folder. To fix this, you will need to reinstall the EndNote X9 version with the latest update (EndNote X9.3.1) (click on the Download for Mac button). 

If you are using EndNote X9 but not EndNote X9.2, please update. To update:

• With Endnote open, click Endnote X9 menu button
• Click Check for Updates…
• Install update

If you are using an older version of EndNote (such as EndNote X8 or earlier) you will need to install EndNote X9. To install EndNote X9, click on the Download for Mac button. Once installed, you will want to check that you are using EndNote X9.2 using the steps above.

Once you have EndNote X9.2 installed, you will need to uninstall your older version of EndNote. To uninstall:

• Open the older version of EndNote
• Click on EndNote X# (whatever version you have) menu button
• Click Customizer…
• Click Uninstall

For further information about this update:

• EndNote for Mac: macOS Catalina Compatibility
• 32-bit app compatibility with macOS High Sierra 10.13.4 and later

Please watch this space for any updates, and if you have any questions or need help updating your EndNote, you can email us.

FAQ FOR CITATION MANAGEMENT QUESTIONS

This FAQ is set up to accept natural language questions and to get you to the answer to your question as quickly as possible. For now, the FAQ is limited to questions related to EndNote, but this will be expanded in the future.

You can type your question below, or access the full FAQ at http://mcgill.libanswers.com/citation.  We welcome your feedback!