The following guides can be used to develop effective written patient education materials:
- How to create effective written patient learning materials - Jewish General Hospital
Use this document to learn how to assess patient needs, write at an a appropriate literacy level, design the material visually to ensure that people with lower literacy understand the message being communicated, ensure that materials are evidence-based, and conduct a pre-publication evaluation of the material.
Click image to access the handbook in either English or French. Adapted by the JGH Patient Education Network (PEN) Working Group from the McGIll University Health Centre Standards for Developing Effective Written Patient Learning Materials 2007.
- Pour qu'on se comprenne : guide de littératie en santé - Agence de santé et services sociaux
This document provides guidance to health professionals on the topic of health literacy and also on creating effective patient materials for print, web, and multimedia (video, podcast etc). No English version is available at this time.
Assessing the impact of online consumer health information
“The Information Assessment Method (IAM) systematically documents reflection on health information, delivered or retrieved from electronic knowledge resources”.
- Pluye, P., Granikov, V., Bartlett, G., Grad, R. M., Tang, D. L., Johnson-Lafleur, J., . . . Doray, G. (2014). Development and content validation of the information assessment method for patients and consumers. JMIR Res Protoc, 3(1), e7. doi:10.2196/resprot.2908
Using visuals to communicate effectively
