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Mac users update to Endnote X9.3

Mac users update to EndNote X9.3

Apple has released a new operating system, Catalina. This new operating system is incompatible with older versions of EndNote. EndNote has released an update to solve this problem. Ideally, you should manually install the update BEFORE you update to Catalina. To do so:

  • Make sure you have EndNote X9.2 already installed. To check which version you are using:
    • Open EndNote
    • Click on EndNote X9 menu on the top left of the page
    • The first line should say About EndNote X9.2
  • Download the EndNote X9.3 update here: EndNote X9.3.1 Update Installer.zip
  • Quit EndNote and run the downloaded file. 

Please note that when you open an existing library in X9.3 and later for Mac, it will create a converted version for use with this new database engine.

If you have already upgraded to Catalina OS before updating your EndNote program to EndNote X9.3.1, the EndNote app will be disabled in the Applications folder. To fix this, you will need to reinstall the EndNote X9 version with the latest update (EndNote X9.3.1) (click on the Download for Mac button). 

If you are using EndNote X9 but not EndNote X9.2, please update. To update:

  • With Endnote open, click Endnote X9 menu button
  • Click Check for Updates…
  • Install update

If you are using an older version of EndNote (such as EndNote X8 or earlier) you will need to install EndNote X9. To install EndNote X9, click on the Download for Mac button. Once installed, you will want to check that you are using EndNote X9.2 using the steps above.

Once you have EndNote X9.2 installed, you will need to uninstall your older version of EndNote. To uninstall:

  • Open the older version of EndNote
  • Click on EndNote X# (whatever version you have) menu button
  • Click Customizer…
  • Click Uninstall

For further information about this update:

Please watch this space for any updates, and if you have any questions or need help updating your EndNote, you can email us.

Download EndNote!

McGill students and staff may download EndNote free of charge onto their personal computers at home or at the university. If you have a MAC, please see this notification FIRST.

Download EndNote

Download EndNote

Windows users installing EndNote X9: Please consult the FAQ entry on downloading EndNote X9.

To download older versions of EndNote, visit our knowledge base.

EndNote is installed on all library computers as well as other locations on campus.

Citation Management FAQ

FAQ FOR CITATION MANAGEMENT QUESTIONS

This FAQ is set up to accept natural language questions and to get you to the answer to your question as quickly as possible. For now, the FAQ is limited to questions related to EndNote, but this will be expanded in the future.

You can type your question below, or access the full FAQ at http://mcgill.libanswers.com/citation.  We welcome your feedback!

Email us for citation help!

New Update: EndNote X9

The new version of EndNote - EndNote X9 - is now available to McGill users through the download link below. Check out Clarivate's guide to EndNote X9 for information on new and updated features (as well as guides and other cool stuff!).

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