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MGCR 472 Operations Management

Textbooks (Summer 2016)

There are two textbooks on 24-hour reserve for this course. This means that you have 24-hours to return the book before you have to pay late fees ($0.02/minute late: see below).

Stevenson and Hojati, Operations Management, 5th Canadian Edition, 2015, Publisher: McGraw-Hill Ryerson.

One copy on 24-hours reserve: ask for it at the HSSL Service Desk (hours for services: Summer 2016 M-Sat 10-6 closed Sunday)

Anupindi, Chopra, Deshnukh, van Mieghem and Zemel, Managing Business Process Flows: Principles of Operations Management, 3rd Edition, 2011, Publisher: Pearson Prentice Hall.

Two copies on 24h reserve in the self-serve reserves area to the left of the service desk. Accessible during service hours (hours for services: Summer 2016 M-Sat 10-6 closed Sunday)

Notes on course reserves

  • Course reserves items must be returned to the branch library from which they were borrowed.
  • Course reserve items on 3 hour loan can be borrowed overnight if they are borrowed within 3 hours before the closing of Library Services. Course reserve items borrowed overnight will be due back one hour after Library Services begin the next day.
  • Students who do not return course reserves items on time will be charged an overdue fine of $0.02/minute (Library fines are calculated 24 hours/day).

Source: Student basics chart


The following recommended article can be accessed online:

Luehrman, T.A., Investment opportunities as real options: Getting started on the numbers, Harvard Business Review, vol. 76, pages 51--66, 1998.

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